Front Desk & Office Concierge

THE·TEAM; New York (NY); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

401k matching

Healthcare options

Generous PTO

Parental Leave

Commuter benefits

Mentorship opportunities

Job summary

THE TEAM in Brooklyn is seeking a Receptionist to be the first point of contact at the DUMBO office. You will manage front desk operations, support employees and guests, coordinate deliveries, and assist with meetings and events in a hospitality-first environment.

This in-person role requires 1–2 years of experience, a bachelor’s degree preferred, strong communication, and a highly organized approach. Base salary is $41,000 with bonus potential; standard schedule is Monday–Friday, 9:00 am–6:00

Qualifications

• Bachelor’s degree preferred with 1–2 years of related experience.
• Strong commitment to providing exceptional customer service.
• Strong verbal and written communication skills.
• Highly organized with excellent attention to detail.
• Ability to multitask and work independently in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with office administration, scheduling, and filing systems.
• Ability to practice discretion and maintain confidentiality.
• Service industry experience preferred.
• Positive, professional attitude with a collaborative team mindset.

Responsibilities

• Open and close the office daily, ensuring the reception area is presentable and ready for business.
• Welcome all visitors by greeting them in person or over the phone, addressing inquiries and directing them to the appropriate contact or department.
• Answer incoming calls, route calls to the correct person or voicemail, and take messages when necessary.
• Maintain an up-to-date employee and department directory to efficiently direct visitors and calls.
• Issue visitor passes and ensure security protocols are followed.
• Serve as the primary point of contact for general inquiries and provide timely assistance or escalation.
• Manage incoming and outgoing mail and courier services.
• Coordinate desk setups and seating charts for new hires.
• Organize and maintain digital and hard copy filing systems.
• Plan and support office meetings, events, and vendor coordination.

Skills

Customer service

Communication

Organization

Multitasking

Office software

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

THE TEAM in Brooklyn is seeking a Receptionist to be the first point of contact at the DUMBO office. You will manage front desk operations, support employees and guests, coordinate deliveries, and assist with meetings and events in a hospitality-first environment.

This in-person role requires 1–2 years of experience, a bachelor’s degree preferred, strong communication, and a highly organized approach. Base salary is $41,000 with bonus potential; standard schedule is Monday–Friday, 9:00 am–6:00