Front Desk Office Administrator

ALIGN CLINIC, LLC; San Mateo (CA); On-site; Full time

Job summary

An established medical office is seeking a dedicated front desk office administrator to join their dynamic team in San Mateo. This role involves vital tasks such as managing patient schedules, handling phone and email communications, and ensuring smooth patient check-ins and check-outs. The ideal candidate will possess exceptional customer service skills, a strong work ethic, and the ability to multitask effectively. With opportunities for growth and a supportive work environment, this position is perfect for someone eager to contribute to a thriving healthcare setting while enjoying valuable perks like bonuses and a 401(k) plan after one year of service.

Benefits

Bonuses as the company succeeds

401(k) with company matching after 1 year

Vacation and Sick Paid Time Off

Qualifications

• Motivated individual with multitasking ability and willingness to learn.
• Excellent customer service skills and positive demeanor are essential.

Responsibilities

• Answer phones and manage email correspondence.
• Check patients in and out, and manage daily schedules.
• Enter patient information into the secure database.

Skills

Customer service

Microsoft Office

Google Suite

Time management

Organization

Documentation

Communication

Fluency in Spanish

Job description

A busy medical office located in San Mateo, CA is looking for a new front desk office administrator to add to our growing team. This position primarily entails answering phones and email correspondence, managing the practitioners’ daily schedules, checking patients in and out of appointments, entering patient information into our secure database, organizing and preparing patient charts, checking insurance benefits and preparing patient estimates, requesting insurance authorizations and other miscellaneous tasks.

We are seeking a motivated individual with effective multitasking capability, ability to prioritize, and the willingness to learn. Excellent customer service skills and positive demeanor are a must. We are willing to train the right candidate, regardless of applicable experience.

Skills:

• Great attitude and customer service
• Strong computer competency; Microsoft Office & Google Suite
• Must have impeccable time management, organization, documentation, and communication skills
• Fluency in Spanish desired

This job is ideal for someone who:

• Embraces hard work and takes responsibility and initiative
• Is extremely dependable and punctual
• Is flexible and willing to help where needed

Keep in mind this position has room for growth as the company continues to thrive.

Perks:

• As the company succeeds, employees are rewarded with bonuses
• After 1 year: 401(k) with a company matching contribution
• Vacation and Sick Paid Time Off

Schedule: Monday to Friday 8am-5pm

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Seniority level

Entry level

Employment type

Full-time

Industries

Medical Equipment Manufacturing