Front Desk/Night Auditor - Beauport Hotel

Beauport Hospitality Group; Gloucester, Northern (MA, KY); Hybrid; USD 29,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Exciting perks

Job summary

Beauport Hotel Gloucester is seeking a reliable Front Desk/Night Auditor to join our team. You will handle guest check-ins and check-outs, answer questions, and maintain smooth front desk operations in a busy Gloucester property.

The role requires 1 year of hospitality/guest service experience, strong customer service skills, and comfort with computer systems. Evening hours and a collaborative team environment are offered with comprehensive benefits.

Qualifications

• 1 year hospitality/guest service experience required.
• Front desk or night audit experience highly preferred.
• Customer service experience required.
• Ability to work with efficiency, accuracy and full attention to detail.
• Comfort with computers; experience with Microsoft Office and hotel PMS is preferred.
• Ability to work with little supervision and proactively solve problems.

Responsibilities

• Check-ins and checkouts for hotel guests.
• Answer guest questions and handle phone calls.
• Prepare daily reports and communicate with a variety of departments.
• Assist with daily front desk operations and night audit tasks.

Skills

Hospitality/Guest Service

Front desk experience

Customer service

Attention to detail

Computers / Office software

Problem solving

Education

Any

Tools

Hotel PMS

Microsoft Office

Job description

Front Desk/Night Auditor - Beauport Hotel

• Job Tracking ID:512881-914647
• Job Location:Gloucester, MA
• Job Level:Mid Career (2+ years)
• Level of Education:Any
• Job Type:Full-Time/Regular
• Date Updated:08/27/2026
• Years of Experience:Up to 2 Years
• Starting Date:08/26/2026
• Application:[e-mail]

Are you a night owl who is passionate about guest service? If so,we would love to talk to you about joining our Front Desk/NightAudit team at the beautiful Beauport Hotel Gloucester!

In this role, you will be responsible for providing excellentservice to our hotel guests, including check-ins/checkouts,answering questions, answering phone calls, preparing reports anddaily communication with other departments.

At BHG, we offer a comprehensive benefits package, exciting perks,and a great team of co-workers that make the job fun!

Beauport Hospitality Group is an equal opportunity employerencouraging diversity in the workplace. All qualified applicantswill receive consideration for employment without regard to race,color, national origin, gender (including pregnancy), age, religion,disability, sexual orientation, veteran status, or any other statusor characteristic protected by law.

Job Type: Full-time

Salary range of $21-$22/hr with $500 bonus

Experience and Skills

EXPERIENCE

• Hospitality/Guest Service: 1 year (Required)
• Previous front desk and/or night audit experience highly preferred.
• Customer service experience required.
• The ability to work with efficiency, accuracy and full attentionto detail.
• A comfort level with computers is important, experience withMicrosoft Office and hotel property management systems is preferred.
• The ability to work with little supervision and proactively problem-solve.

SCHEDULE

• Overnight shift (10:00pm-6:00am)
• Weekdays, weekends and holidays as needed

WORKING ENVIRONMENT

• Hotel property with 94 Guest Rooms
• Work will primarily take place in front of house hotel areas,public spaces incl. lobby, and front desk areas.
• Primarily solo work; including Group work as needed.