FT Bellperson/Shuttle Driver - Beauport Hotel

Beauport Hospitality Group; Gloucester, Northern (MA, KY); Hybrid; USD 22,000 - 28,000; Part time

Job summary

The Beauport Hotel in Gloucester, MA seeks a Bellperson/Shuttle Driver to warmly welcome guests and handle luggage and shuttle transport, delivering a smooth arrival and departure experience.

Requirements include 1+ year in customer service, 18+ years old, valid driver's license, ability to lift 30 lbs, and a flexible schedule. Base wage is $15/hr plus tips, with total pay typically $16–$20/hr.

Qualifications

• 1+ year of customer service experience, hospitality preferred.
• Must be 18 years or older.
• Valid state driver's license with current address and clean driving history.

Responsibilities

• Greet guests warmly and assist with luggage to rooms or desks.
• Operate hotel shuttle safely for local transportation.
• Assist with luggage transport and storage, and directions for guests.
• Maintain shuttle cleanliness and report maintenance needs.
• Notify Front Desk of VIP arrivals and deliver mail/packages.

Skills

Stand/walk for long periods

Lift 30 lbs

Walk 90% of shift

Flexible schedule

Good communication

Safety compliance

Job description

FT Bellperson/Shuttle Driver - Beauport Hotel

• Job Tracking ID:512881-914103
• Job Location:Gloucester, MA
• Job Level:Any
• Level of Education:Any
• Job Type:Seasonal
• Date Updated:08/26/2026
• Years of Experience:Any
• Starting Date:08/26/2026
• Application:[e-mail]

We are currently seeking a hospitality professional with strong guestservice skills and a passion for creating memorable experiences tojoin our team as a Bellperson/Shuttle Driver at the Beauport Hotel.

This is a year-round full-time position.

In this role, you will warmly greet and welcome hotel and restaurantguests in a courteous and professional manner. Responsibilitiesinclude assisting guests with transporting luggage to and from thefront desk and guest rooms and ensuring a smooth and pleasant arrivaland departure experience. This position also requires the ability tosafely operate the hotel shuttle to provide transportation for ourin-house guests locally.

Experience:

Must have at least (1) or more years of experience in customerservice, with previous experience in Hospitality preferred.

Must be at least 18 years of age.

Shuttle Driver – License Requirements:

Required to have and maintain a valid state driver’s license with acurrent address and acceptable driving history.

ESSENTIAL FUNCTIONS:

• Open hotel doors for guests entering and exiting the hotel.
• Responsible for the first impression of customer service and hotel representation.
• Unload luggage from the car or taxi and offer assistance to thefront desk area.
• Assist with the transportation and storage of guest luggage,including transporting luggage to the guest’s room.
• Familiarize guests with room amenities, to include the Wi-Fi,temperature control and directions to the Birdseye Rooftop Pool.
• Store and retrieve luggage from the bell closet as needed, whileregularly logging activity.
• Assist guests with local directions and other information as requested.
• Notify the Front Desk of VIP arrivals, when possible, via thetwo-way radio.
• Deliver all mail and packages to in house guests in a timelymanner, as directed by the Front Desk, to include special requests.
• Transport hotel guests to local area attractions within a 3-mile radius.
• Adhere to shuttle schedule and timeliness of guest needs.
• Maintain cleanliness of shuttle, as well as monitoring routinemaintenance of the shuttle for the Front Office Manager.
• Be informed of in-house events on a daily basis.
• Practice all safety and emergency procedures.
• Comply with all hotel policies and procedure to include attendanceand attire standards.
• Work closely with the Valet Team to ensure proper traffic flow.
• Maintain the appearance of the Front Door area of the hotel.
• Thank guests for choosing our hotel, loading luggage into vehiclesfor all departing guests.
• Complete special projects as assigned by Hotel Management.

Experience and Skills

• Ability to stand, walk and run for extended periods of time.
• Ability to lift push and pull at least 30 lbs.
• Ability to walk/stand approximately 90% of shift.
• Ability to bend, stoop, squat and lift frequently throughout shift.
• Ability to work a flexible schedule, including nights, weekendsand holidays.
• Ability to practice and adhere to all safety requirements.
• Requires good communication; both verbal and written.
• The base wage of $15/hr plus tips is calculated upon historicalaverages and seasonality with total compensation typically rangingbetween $16-$20/hr.

WORKING ENVIRONMENT

• Work will primarily take place at the front door area of the hotel.
• Interior and Exterior of hotel; exposure to sun, heat, cold andchanging weather conditions.
• Hotel property with 94 guest rooms.

The Beauport Hospitality Group is an equal opportunity employerencouraging diversity in the workplace. All qualified applicantswill receive consideration for employment without regards to race,color, national origin, gender, age, religion, disability, sexualorientation, veteran status, or any other status or characteristicprotected by law.