Front Desk & Night Audit Specialist

Innvite Hospitality; Zanesville (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Invvite Hospitality is seeking a front desk professional to support guest check-in/check-out, PMS operations, and daily front office tasks in a hospitality setting in Ohio. The role requires strong English communication, basic math, and the ability to multi-task while maintaining a neat lobby and professional demeanor.

Responsibilities include reservations, cash handling, and coordinating breakfast service, with emphasis on guest satisfaction and adherence to policies.

Qualifications

• Fluent verbal and written English is required; Spanish preferred.
• Basic math and handwriting skills are needed for guest transactions.
• Computer skills, keyboard proficiency and typing ability are essential.
• Ability to operate a 10-key calculator accurately.
• Hospitable, civil contact with guests and the public is needed.
• Ability to work independently with minimal supervision.
• Capable of handling multiple tasks simultaneously.
• Night audit/basic accounting training or experience is a plus.

Responsibilities

• Guest check-in and check-out according to hotel standards.
• Manage PMS operations and cash handling/credit card transactions.
• Switchboard operation and telephone etiquette.
• Follow front office procedures and security protocols.
• Take group reservations and set up blocks; upsell rooms.
• Assist with administrative duties as assigned by management.
• Maintain front desk and lobby neat and tidy; monitor breakfast area.
• Operate laundry as directed; maintain professional attitude.
• Follow employee handbook policies and procedures.

Skills

Fluent English

Basic Math

Hand Writing

Computer Skills

10 Key Calculator

Hospitable & Civil Demeanor

Independent Work

Multi-tasking

Night Audit / Basic Accounting

Job description

Invvite Hospitality is seeking a front desk professional to support guest check-in/check-out, PMS operations, and daily front office tasks in a hospitality setting in Ohio. The role requires strong English communication, basic math, and the ability to multi-task while maintaining a neat lobby and professional demeanor.

Responsibilities include reservations, cash handling, and coordinating breakfast service, with emphasis on guest satisfaction and adherence to policies.