Front Desk & Night Audit Specialist

The Harrison Group, Inc.; Corolla (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Harrison Group, Inc. is seeking a Front Desk Clerk & Night Auditor to deliver professional guest service and manage daily front desk operations, including check-ins, check-outs, and reservations.

The role also covers night audit duties, balancing transactions, and producing end-of-day reports. Ideal candidates will have strong communication skills, a customer-first mindset, and experience with hotel PMS systems.

Qualifications

• High school diploma or equivalent required.
• Hospitality, tourism, or hotel management coursework preferred.

Responsibilities

• Greet guests and complete check-in/check-out per hotel standards.
• Register guests with required info and payment details.
• Manage reservations via property management system (PMS).
• Inform guests about rooms, rates, amenities, and services.
• Verify payments and process transactions per policy.
• Balance daily transactions and perform night audit duties.
• Prepare daily audit and operations reports for management.

Skills

Customer service

Communication

Organization

Multitasking

Problem solving

Collaboration

Computer skills

Education

High school diploma

Hospitality background preferred

Tools

Cloudbeds

RoomKeyPMS

Job description

The Harrison Group, Inc. is seeking a Front Desk Clerk & Night Auditor to deliver professional guest service and manage daily front desk operations, including check-ins, check-outs, and reservations.

The role also covers night audit duties, balancing transactions, and producing end-of-day reports. Ideal candidates will have strong communication skills, a customer-first mindset, and experience with hotel PMS systems.