Front Desk & Night Audit Pro (Opera PMS)

Holiday Inn Express & Suites; Lee's Summit (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

A hotel chain in Lee's Summit is seeking a Front Desk Associate. The ideal candidate will possess prior hotel front desk experience and proficiency with the Opera PMS system. Key responsibilities include checking guests in and out, providing assistance, and maintaining exceptional guest service standards. Flexibility for evening shifts, weekends, and holidays is essential, with opportunities for Night Audit shifts available. Join a team focused on guest satisfaction and support.

Qualifications

• Prior hotel front desk experience is required.
• Team-oriented and friendly personality is essential.
• Flexibility for evening shifts and weekends is necessary.

Responsibilities

• Manage guest check-ins and check-outs.
• Provide assistance and information to guests.
• Handle phone calls and guest inquiries.

Skills

Guest service skills

Multi-tasking

Phone etiquette

Tools

Opera PMS system

Job description

A hotel chain in Lee's Summit is seeking a Front Desk Associate. The ideal candidate will possess prior hotel front desk experience and proficiency with the Opera PMS system. Key responsibilities include checking guests in and out, providing assistance, and maintaining exceptional guest service standards. Flexibility for evening shifts, weekends, and holidays is essential, with opportunities for Night Audit shifts available. Join a team focused on guest satisfaction and support.