Front Desk & Night Audit Pro — Growth Path & Perks

Hyatt Place Chicago/Downtown The Loop; Chicago (IL); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

401k

Health/Dental/Vision/Life Insurance

Travel Discounts

Vacation/Well/Holiday Pay

Referral Bonus Program

Job summary

A renowned hotel in Chicago seeks a Front Desk Agent to provide exceptional hospitality experiences. This role involves welcoming guests, managing their information, and responding to inquiries. Ideal candidates have previous front desk experience, strong communication skills, and knowledge of hotel software. A flexible schedule is essential, along with a positive attitude and excellent people skills. The pay starts at $21.00 per hour, with opportunities for career advancement.

Qualifications

• Prior front desk experience in a hotel or brand setting is preferred.
• Strong knowledge of hotel-specific software applications is beneficial.
• Must be 18+ years of age and flexible with schedule.

Responsibilities

• Welcome guests and manage their information and reservations.
• Distribute keys, assign rooms, and answer inquiries for guests.
• Handle cash, coins, and currency as a night auditor.

Skills

Customer service

Communication

Fluency in English

Microsoft Office

Problem-solving

Tools

OnQ

Opera

PowerPoint

Excel

Fosse

Job description

A renowned hotel in Chicago seeks a Front Desk Agent to provide exceptional hospitality experiences. This role involves welcoming guests, managing their information, and responding to inquiries. Ideal candidates have previous front desk experience, strong communication skills, and knowledge of hotel software. A flexible schedule is essential, along with a positive attitude and excellent people skills. The pay starts at $21.00 per hour, with opportunities for career advancement.