Front Desk-Night Audit Full Time

Hireology; Shelbyville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation package

Growth opportunities

Inclusive work environment

Employee discounts

Job summary

Candlewood Suites Shelbyville is seeking a dedicated Front Desk-Night Audit professional for a full-time role in Shelbyville, KY. The position centers on overnight front desk operations, accurate night audits, and delivering exceptional guest service to ensure a smooth overnight experience.

Ideal candidates will have hospitality experience, strong numerical attention to detail, and proficiency with PMS systems and MS Office.

Qualifications

• Experience in hospitality, front desk, or night audit preferred.
• Strong attention to detail and numerical accuracy.
• Excellent communication and customer service skills.

Responsibilities

• Perform night audit duties, balance daily transactions, and prepare reports.
• Provide outstanding customer service to guests and address inquiries.
• Check guests in and out efficiently, manage reservations and room assignments.
• Maintain accurate records of nightly activities and report discrepancies.
• Ensure security and safety of guests and property during overnight hours.
• Assist with administrative tasks to support front desk operations.

Skills

Attention to detail

Excellent communication

Guest service

Overnight shift

Education

Hospitality experience (preferred)

Tools

PMS software

MS Office

Job description

Candlewood Suites - Shelbyville is seeking a dedicated and detail-oriented Front Desk-Night Audit Full Time professional to join our team in Shelbyville, KY. This role is pivotal in ensuring smooth front desk operations during overnight hours, providing exceptional guest service, and performing night audit responsibilities with accuracy and efficiency.

Responsibilities

• Perform night audit duties, including balancing daily transactions and preparing reports.
• Provide outstanding customer service to guests, addressing inquiries and resolving issues promptly.
• Check guests in and out efficiently, managing reservations and room assignments.
• Maintain accurate records of nightly activities and report any discrepancies.
• Ensure security and safety of guests and property during overnight hours.
• Assist with administrative tasks as needed to support front desk operations.

Requirements

• Previous experience in hospitality, front desk, or night audit preferred.
• Strong attention to detail and numerical accuracy.
• Excellent communication and customer service skills.
• Ability to work overnight shifts and weekends.
• Proficiency with property management systems and MS Office.
• Ability to multitask and remain calm under pressure.

Benefits

• Competitive compensation package.
• Opportunities for professional growth and development.
• Supportive and inclusive work environment.
• Employee discounts on stays and other company services.

About the Company

Candlewood Suites is a brand recognized for providing comfortable extended-stay accommodations designed for business and leisure travelers. At our Shelbyville location, we pride ourselves on delivering personalized service and a welcoming atmosphere to every guest. Join our team and be part of a company that values excellence and guest satisfaction.