Front Desk Night Audit Agent - Hilton Garden Inn, Morgantown

Up to Par Management, LLC; Morgantown (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Front Desk Night Audit Agent at Hilton Garden Inn in Morgantown. This full-time position offers a dynamic work environment where you will deliver exceptional guest experiences, manage accounts, and ensure smooth operations during night shifts. Ideal candidates will have strong communication skills and a high school diploma or GED. Comprehensive training will be provided.

Qualifications

• Preferred: Previous front desk experience.
• Ability to stand/sit for 8 hours and lift up to 30 lbs.

Responsibilities

• Deliver exceptional guest experiences.
• Monitor guest accounts and reconcile accounts during night audit.
• Register guests and handle reservations.

Skills

Communication

Education

High School Diploma or GED

Job description

Front Desk Night Audit Agent - Hilton Garden Inn, Morgantown

Join us as a Front Desk Night Audit Agent at Hilton Garden Inn, Morgantown with Up to Par Management, LLC.

Position Details

Location: Morgantown, WV
Pay Range: $13.00 - $15.00 per hour (based on experience and skills)
Employment Type: Full-time
Seniority Level: Entry level

About the Hotel

The Hilton Garden Inn in Morgantown, WV, located in Suncrest Towne Centre, offers easy access to shopping, dining, Ruby Memorial Hospital, West Virginia University, Mountaineer Field, and the WVU Coliseum. Join our dedicated team and enjoy a dynamic work environment.

Responsibilities

• Deliver exceptional guest experiences with a cheerful and outgoing attitude
• Monitor guest accounts, post charges, and reconcile accounts during night audit
• Register guests, assign rooms, and handle reservations via phone and online
• Answer phones and operate the switchboard
• Maintain security of keys and oversee safekeeping
• Provide information about hotel events and assist with guest checkouts
• Issue room keys and assist with luggage transportation
• Perform other duties as assigned to ensure smooth front desk and accounting operations

Qualifications

• Preferred: Previous front desk experience
• High School Diploma or GED
• Excellent communication skills in English
• Ability to stand/sit for 8 hours and lift up to 30 lbs
• Ability to bend frequently and work from 11 pm to 7 am

Additional Information

This role may involve changing duties; comprehensive training will be provided. We are committed to diversity, equity, and inclusion, and provide reasonable accommodations for individuals with disabilities. Up to Par Management and Taylor Hospitality are equal opportunity employers.

About Us

Up to Par Management | Taylor Hospitality specializes in golf, country club, and hospitality management, emphasizing growth, operational excellence, safety, community involvement, and environmental responsibility.