Front Desk/Night Audit

Sethi Management; Bryan (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

401k matching

Overtime pay on holidays

Job summary

Sethi Management is seeking a Front Desk/Night Auditor to greet guests, check them in, and manage nightly audit tasks. You will ensure accurate room assignments and rates, handle guest requests, and uphold brand standards in a welcoming, professional environment.

The role requires flexible shifts including overnight hours, with responsibilities spanning cash handling, records maintenance, and collaboration across shifts to ensure smooth operation.

Qualifications

• Customer service skills and a welcoming demeanor.
• Ability to handle cash and maintain accurate reports.
• Experience using front desk software is a plus.

Responsibilities

• Provide a clean and safe environment for guests.
• Check in guests efficiently and warmly.
• Ensure correct room type and rate; address guest issues.
• Follow brand standards and hotel policies.
• Maintain room availability records and guest accounts; operate front desk software.

Skills

Guest service

Cash handling

Front desk operations

Tools

Opera Experience

Job description

WHO WE ARE:

We lead with care. Open communication, genuine hospitality, and personal growth are at the heart of everything we do. We hold ourselves to high standards-and lift each other along the way.

WHAT WE OFFER:

• A friendly, professional environment
• Room to grow and thrive
• Competitive pay and bonuses
• Time and a half for working holidays
• 401k matching

WHAT YOU’LL DO:

Front Desk/Night Auditor

• Provide a clean and safe environment for guests
• Check in guests in an efficient and friendly manner.
• Assure that guest is assigned type of room requested and the correct rate is charged and guest issues
• Follow brand standards
• Keep records of room availability and guest accounts. Operates front desk software
• Maintain a balanced cash/billing drawer
• Welcome guests and respond to requests in a prompt and professional manner
• Generate automated audit reports for manager's review
• Communicate with previous and following shifts
• Ensure compliance with energy conservation and job safety requirements
• Know all safety and emergency procedures
• Knowledge of office software (Opera Experience preferred)
• Must be able to work flexible shifts including overnight

Grow with us. Let’s make hospitality feel like home.