Front Desk/Night Audit

Hyatt House; Bryan (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

A friendly, professional environment

Room to grow and thrive

Competitive pay and bonuses

Time and a half for working holidays

401k matching

Job summary

Hyatt House is seeking a Front Desk/Night Auditor to welcome guests, check in efficiently, and maintain accurate guest accounts while ensuring a clean, safe environment.

You will operate front desk software (Opera Experience preferred), balance cash drawers, generate audit reports, and collaborate with shifts to uphold brand standards and energy safety.

Responsibilities

• Provide a clean and safe environment for guests
• Check in guests in an efficient and friendly manner
• Assure that guest is assigned type of room requested and the correct rate is charged and guest issues
• Follow brand standards
• Keep records of room availability and guest accounts. Operates front desk software
• Maintain a balanced cash/billing drawer
• Welcome guests and respond to requests in a prompt and professional manner
• Generate automated audit reports for manager's review
• Communicate with previous and following shifts
• Ensure compliance with energy conservation and job safety requirements
• Know all safety and emergency procedures
• Knowledge of office software (Opera Experience preferred)
• Must be able to work flexible shifts including overnight

Job description

WHO WE ARE:

We lead with care. Open communication, genuine hospitality, and personal growth are at the heart of everything we do. We hold ourselves to high standards-and lift each other along the way.

WHAT WE OFFER:

• A friendly, professional environment
• Room to grow and thrive
• Competitive pay and bonuses
• Time and a half for working holidays
• 401k matching

WHAT YOU’LL DO:

Front Desk/Night Auditor

• Provide a clean and safe environment for guests
• Check in guests in an efficient and friendly manner.
• Assure that guest is assigned type of room requested and the correct rate is charged and guest issues
• Follow brand standards
• Keep records of room availability and guest accounts. Operates front desk software
• Maintain a balanced cash/billing drawer
• Welcome guests and respond to requests in a prompt and professional manner
• Generate automated audit reports for manager's review
• Communicate with previous and following shifts
• Ensure compliance with energy conservation and job safety requirements
• Know all safety and emergency procedures
• Knowledge of office software (Opera Experience preferred)
• Must be able to work flexible shifts including overnight

Grow with us. Let’s make hospitality feel like home.