Front Desk Monitor & Client Care — Safety & Intake

Voa Gny; New York (NY); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Retirement plan

Tuition reimbursement

Paid time off

Descripción de la vacante

VOA Greater New York is seeking a Front Desk Monitor/Client Care Specialist to ensure safety for clients, staff and facility. You will greet visitors, assist with intake, and route deliveries, while maintaining confidentiality in a busy front desk/security operation.

The role offers comprehensive benefits and opportunities for professional development as you support residents and coordinate with staff during emergencies and daily operations.

Formación

• High school diploma or GED preferred.
• Polite and pleasant manner with ability to operate a busy front desk/security operation.
• Ability to perform diverse tasks and maintain confidentiality.

Responsabilidades

• Greet visitors and assist them directly or announce their arrival to staff or residents.
• Assist with intake process.
• Ensure lodging sheets are signed daily.
• Ensure SORTS is updated daily in an accurate manner.
• Ensure all clients sign in and out daily as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.

Conocimientos

Polite, pleasant manner

Efficient and firm

Confidentiality

Front desk operations

Educación

High school diploma or GED preferred

Herramientas

Fire Guard (F-02)

CPR/First Aid

Narcan

Descripción del empleo

VOA Greater New York is seeking a Front Desk Monitor/Client Care Specialist to ensure safety for clients, staff and facility. You will greet visitors, assist with intake, and route deliveries, while maintaining confidentiality in a busy front desk/security operation.

The role offers comprehensive benefits and opportunities for professional development as you support residents and coordinate with staff during emergencies and daily operations.