Front Desk & Membership Specialist

Uniteddefensetactical; Glendale (AZ); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Complimentary or discounted training

Employee discounts on gear and apparel

Growth opportunities within the academy

Job summary

United Defense Tactical in Glendale, Arizona, is seeking a Member Services Representative. This part-time role serves as the first point of contact for members and guests, ensuring a welcoming environment. Key responsibilities include managing check-ins, answering inquiries, processing payments, and supporting instructors. Ideal candidates should have a high school diploma and experience in customer service. Benefits include complimentary training and employee discounts on gear and apparel.

Qualifications

• High school diploma or equivalent required.
• Customer service, front desk, or administrative experience preferred.
• Strong communication skills with adults and guests.
• Comfortable using computer systems and software.

Responsibilities

• Greet members and guests with professionalism and respect.
• Manage daily check-ins and assist with student accounts.
• Answer inquiries about programs and schedules.
• Process payments and merchandise sales.
• Support instructors with administrative tasks.

Skills

Customer service

Strong communication skills

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

CRM software

Scheduling software

Job description

United Defense Tactical in Glendale, Arizona, is seeking a Member Services Representative. This part-time role serves as the first point of contact for members and guests, ensuring a welcoming environment. Key responsibilities include managing check-ins, answering inquiries, processing payments, and supporting instructors. Ideal candidates should have a high school diploma and experience in customer service. Benefits include complimentary training and employee discounts on gear and apparel.