Front Desk & Membership Sales Specialist — Club Experience

BoxUnion; Plano (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free TITLE classes

Partner gym classes

Job summary

TITLE Boxing Club in Plano is seeking a Sales Associate to handle front desk check-ins, member engagement, and active membership sales. You’ll greet guests, process sign-ups, and help create a welcoming, high-energy environment that motivates members.

You’ll sell memberships, class packages, and retail with a consultative approach, answer phones, and manage leads. Availability evenings and weekends is required; standing for extended periods is expected.

Qualifications

• 1–3 years of customer service or sales experience preferred.
• Strong communicator who loves connecting with people.
• Comfortable selling memberships and retail with confidence and authenticity.
• Organized, proactive, and able to multitask in a fast‑paced environment.
• Passion for fitness, wellness, or helping others feel their best is preferred.
• Team player who brings positivity and energy to every shift.

Responsibilities

• Deliver an exceptional front‑desk experience by checking in every member and first‑time guest with energy, enthusiasm, and genuine connection.
• Sell memberships, class packages, private training, and retail, using a consultative, needs‑based approach.
• Complete daily phone and SMS outreach tasks.
• Ask for referrals and identify opportunities to bring new people into the club.
• Create excitement in the room by hyping the class, celebrating wins, and helping build a fun, motivating environment.
• Give tours to prospective members, highlighting the TITLE experience and tailoring the conversation to their goals.
• Complete membership agreements and manage leads with accuracy and professionalism.
• Maintain a clean, organized, and safe club, including lobby, studio, and equipment resets.
• Support coaches and team members to ensure smooth class flow and an elevated member experience.

Skills

Customer service

Sales experience

Communication

Membership sales

Organization

Fitness enthusiasm

Team player

Education

High school diploma/GED

Job description

TITLE Boxing Club in Plano is seeking a Sales Associate to handle front desk check-ins, member engagement, and active membership sales. You’ll greet guests, process sign-ups, and help create a welcoming, high-energy environment that motivates members.

You’ll sell memberships, class packages, and retail with a consultative approach, answer phones, and manage leads. Availability evenings and weekends is required; standing for extended periods is expected.