Dynamic Front Desk & Membership Sales Associate

BoxUnion; Boston (MA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Free TITLE Boxing Club classes

Free workout classes with partner gyms

Job summary

TITLE Boxing Club is seeking a Sales Associate to be the heartbeat of the club—front desk, member check-in, and energy that sets the tone. You will drive growth through membership sales, class packages, and retail, while delivering an unforgettable member experience.

Ideal candidates enjoy fitness, thrive in high-energy environments, and bring strong communication skills to engage members and guests. This on-site role requires evening/weekend availability and a positive, proactive attitude.

Qualifications

• 1–3 years of customer service or sales experience preferred.
• Strong communicator who loves connecting with people.
• Comfortable selling memberships and retail with confidence and authenticity.
• Organized, proactive, and able to multitask in a fast-paced environment.
• Passion for fitness, wellness, or helping others feel their best is preferred.
• Team player who brings positivity and energy to every shift.

Responsibilities

• Deliver an exceptional front-desk experience by checking in every member and first-time guest with energy, enthusiasm, and genuine connection.
• Sell memberships, class packages, private training, and retail, using a consultative, needs-based approach.
• Complete daily phone and SMS outreach tasks.
• Ask for referrals and identify opportunities to bring new people into the club.
• Create excitement in the room by hyping the class, celebrating wins, and helping build a fun, motivating environment.
• Give tours to prospective members, highlighting the TITLE experience and tailoring the conversation to their goals.
• Complete membership agreements and manage leads with accuracy and professionalism.
• Maintain a clean, organized, and safe club, including lobby, studio, and equipment resets.
• Support coaches and team members to ensure smooth class flow and an elevated member experience

Skills

Customer service

Sales experience

Communication

Organization

Multitasking

Team player

Fitness enthusiasm

Education

High school diploma or GED

Job description

TITLE Boxing Club is seeking a Sales Associate to be the heartbeat of the club—front desk, member check-in, and energy that sets the tone. You will drive growth through membership sales, class packages, and retail, while delivering an unforgettable member experience.

Ideal candidates enjoy fitness, thrive in high-energy environments, and bring strong communication skills to engage members and guests. This on-site role requires evening/weekend availability and a positive, proactive attitude.