Front Desk & Membership Growth Specialist

TITLE Boxing Club; Tennessee; On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Commission

Free TITLE Classes

Free partner gym classes

Discounted merchandise

Career growth

Job summary

TITLE Boxing Club is seeking a Sales Associate for front desk duties and membership sales. You’ll greet members, process check-ins, and drive revenue through memberships and retail, while delivering an energetic, welcoming experience.

Ideal candidates have 1–3 years in customer service or sales, strong communication, and a passion for fitness. Evening and weekend availability is required, with opportunities for career growth and team collaboration.

Qualifications

• 1–3 years of customer service or sales experience preferred.
• Strong communicator who loves connecting with people.
• Comfortable selling memberships and retail with confidence and authenticity.
• Organized, proactive, and able to multitask in a fast-paced environment.
• Passion for fitness, wellness, or helping others feel their best is preferred.
• Team player who brings positivity and energy to every shift.

Responsibilities

• Deliver an exceptional front‑desk experience by checking in every member and first‑time guest with energy, enthusiasm, and genuine connection.
• Sell memberships, class packages, private training, and retail with a consultative, needs-based approach.
• Complete daily phone and SMS outreach tasks.
• Ask for referrals and identify opportunities to bring new people into the club.
• Create excitement in the room by hyping the class and building a fun, motivating environment.
• Give tours to prospective members, highlighting the TITLE experience and tailoring the conversation to their goals.
• Complete membership agreements and manage leads with accuracy and professionalism.
• Maintain a clean, organized, and safe club, including lobby, studio, and equipment resets.
• Support coaches and team members to ensure smooth class flow and an elevated member experience.

Skills

Customer service

Sales

Communication

Multitasking

Fitness passion

Team player

Education

High school diploma/GED

Job description

TITLE Boxing Club is seeking a Sales Associate for front desk duties and membership sales. You’ll greet members, process check-ins, and drive revenue through memberships and retail, while delivering an energetic, welcoming experience.

Ideal candidates have 1–3 years in customer service or sales, strong communication, and a passion for fitness. Evening and weekend availability is required, with opportunities for career growth and team collaboration.