Front Desk & Membership Sales Specialist

Rumble - Staten Island; Falls Church (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Rumble in Falls Church, VA is seeking a dynamic sales and hospitality professional to join our club team. You will deliver top-of-the-line service to new and existing members, driving memberships and retail sales through engaging experiences.

The role emphasizes strong communication, teamwork with studio management, and participation in community events to promote the club while maintaining brand standards.

Qualifications

• Excellent sales, communication, and customer service skills required.
• Must have genuine hospitality and passion for people.
• Goal-oriented with ability to achieve sales in memberships and retail.
• Fluent in English with strong in-person, phone, and email communication.
• Ability to learn and use the Club Ready software system.
• Flexible for non-traditional schedule including some holidays, early mornings, and weekends.

Responsibilities

• Provide top of the line service to all new and existing members.
• Execute sales and hospitality process of first-time member experience, follow up, and close.
• Maintain acceptable level of personal sales production.
• Work collaboratively with studio management and franchise owners.
• Participate in special events to promote the club.
• Develop selling skills and maintain brand standards.

Skills

Sales skills

Communication skills

Customer service

Hospitality

English fluency

Club Ready software

Under pressure

Proficient computer skills

Flexible schedule

Tools

Club Ready

Job description

Rumble in Falls Church, VA is seeking a dynamic sales and hospitality professional to join our club team. You will deliver top-of-the-line service to new and existing members, driving memberships and retail sales through engaging experiences.

The role emphasizes strong communication, teamwork with studio management, and participation in community events to promote the club while maintaining brand standards.