Membership Sales & Guest Experience Specialist

Rumble Boxing; Ashburn (VA); On-site; USD 28,000 - 42,000; Full time

Job summary

Rumble Boxing in Ashburn, VA is seeking a dynamic front desk and membership sales associate to deliver top-tier hospitality and drive memberships and retail sales. The role requires excellent sales, communication, and customer service skills, fluent English, and the ability to multitask in person, over the phone, and by email.

You will learn and use the Club Ready software, work a non-traditional schedule including some holidays and weekends, and collaborate with studio management to promote the

Qualifications

• Excellent sales, communication, and customer service skills required.
• Must have genuine hospitality and passion for people.
• Goal-oriented with an ability to achieve sales in memberships and retail.
• Must be fluent in English and able to communicate via in person, phone and email.
• Must be able to work under pressure and meet tight deadlines.
• Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability.

Responsibilities

• Provide top of the line service to all new and existing members.
• Execute sales and hospitality process of first time member experience, follow up, and close.
• Maintain acceptable level of personal sales production.
• Work collaboratively with studio management and franchise owner(s).
• Participate in special events to promote the club.
• Assumes responsibility for developing selling skills.
• Maintain brand standards and initiatives.

Skills

Sales experience

Communication skills

Customer service

Hospitality mindset

English fluency

Proficient computer skills

Job description

Rumble Boxing in Ashburn, VA is seeking a dynamic front desk and membership sales associate to deliver top-tier hospitality and drive memberships and retail sales. The role requires excellent sales, communication, and customer service skills, fluent English, and the ability to multitask in person, over the phone, and by email.

You will learn and use the Club Ready software, work a non-traditional schedule including some holidays and weekends, and collaborate with studio management to promote the