Front Desk & Membership Concierge — Free Massages & Perks

Heights Wellness Retreat; Spring (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free massages & facials

Company parties

Competitive salary

Dental & Vision insurance

Employee discounts

Health insurance Reimbursment

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Team Member discounts

Job summary

Massage Heights Spring Creek Location is seeking a Front Desk Superstar to warmly welcome guests, master our booking software, manage check-ins/check-outs, and process payments with a smile.

You will greet members, build rapport in the lobby, present and sell membership programs, and deliver a superb guest experience while thriving in a fast-paced team environment. Flexibility to work weekends is required.

Qualifications

• Excellent guest service and problem-solving skills.
• Strong positive attitude and professional demeanor.
• Excellent phone etiquette with clear, friendly communication.
• Willingness to accept feedback and grow.
• Ability to multitask in a bustling environment.
• Flexible schedule, including weekends.

Responsibilities

• Greet Guests and Members with warmth, positivity, and a genuine smile.
• Master our booking software to schedule appointments, manage check-ins/outs, and process payments.
• Build lasting rapport with Guest in the lobby, creating a welcoming atmosphere.
• Present and sell membership programs with confidence and charm.
• Deliver exceptional Guest experiences to retain Members and drive in returning Guests.
• Answer phones with professional, upbeat etiquette.
• Thrive in a fast-paced team environment while maintaining a mature, solution-oriented attitude.

Skills

Guest service

Problem-solving

Phone etiquette

Communication

Multitasking

Flexible schedule

Positive attitude

Team player

Tools

Booking software

Job description

Massage Heights Spring Creek Location is seeking a Front Desk Superstar to warmly welcome guests, master our booking software, manage check-ins/check-outs, and process payments with a smile.

You will greet members, build rapport in the lobby, present and sell membership programs, and deliver a superb guest experience while thriving in a fast-paced team environment. Flexibility to work weekends is required.