Front Desk & Membership Concierge

Young-Mens-Christian-Association-o; Savannah (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

The YMCA of Coastal Georgia, Inc. is seeking a Welcome Center Attendant at Habersham YMCA in Savannah, GA. This part-time role focuses on creating a welcoming experience for members and visitors, handling memberships, enrollments, and general inquiries.

Responsibilities include opening/closing, safety and cleanliness, tours for prospective members, and assisting with charitable campaigns while upholding YMCA values and brand integrity.

Qualifications

• Requires a high school diploma or equivalent; some college may be preferred.
• Demonstrates exceptional customer service skills and the ability to work in a fast-paced environment.
• Excellent phone, written, and verbal communication skills.
• Ability to operate multiple software and handle cashiering and membership systems.

Responsibilities

• Greet visitors and assist with membership and program information.
• Open and secure the building as required by shift times.
• Perform cleaning and upkeep tasks to ensure facility safety and cleanliness.
• Verify memberships and assist with program registrations and reservations.
• Answer inquiries by phone and in person in a cheerful, empathetic manner.
• Provide tours to prospective members and promote YMCA programs and merchandise.
• Register memberships and process payments for memberships and programs.
• Report facility or equipment issues promptly.
• Support member retention and assist with YMCA fundraising efforts.

Skills

Customer service

Communication skills

Time management

Problem solving

Multitasking

Interpersonal skills

Phone skills

Education

High School Diploma

Tools

MS Office

Job description

The YMCA of Coastal Georgia, Inc. is seeking a Welcome Center Attendant at Habersham YMCA in Savannah, GA. This part-time role focuses on creating a welcoming experience for members and visitors, handling memberships, enrollments, and general inquiries.

Responsibilities include opening/closing, safety and cleanliness, tours for prospective members, and assisting with charitable campaigns while upholding YMCA values and brand integrity.