Front Desk & Member Services Specialist — Flexible Schedule

Tennis Central Corp; Potomac (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Flexible schedule

Job summary

Tennis Central Corp in Bethesda, MD, is seeking a Front Desk Associate to manage the day-to-day customer experience at our indoor tennis facility. This role is ideal for someone who is organized, personable, and thrives in a fast-paced, client-facing environment.

The front desk team greets members, handles bookings and registrations, answers inquiries, and processes payments while coordinating with coaches and staff to ensure smooth scheduling and a welcoming atmosphere.

Qualifications

• Strong customer service and communication skills.
• Organized and detail-oriented.
• Comfortable multitasking in a fast-paced environment.
• Reliable and punctual.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Manage court bookings, check-ins, and program registrations.
• Answer phone calls, emails, and general inquiries.
• Process payments and handle basic administrative tasks.
• Coordinate with coaches and staff to ensure smooth scheduling.
• Maintain a clean, organized, and professional front desk area.
• Assist with basic operational tasks as needed.

Skills

Customer service

Communication

Organized

Punctual

Job description

Tennis Central Corp in Bethesda, MD, is seeking a Front Desk Associate to manage the day-to-day customer experience at our indoor tennis facility. This role is ideal for someone who is organized, personable, and thrives in a fast-paced, client-facing environment.

The front desk team greets members, handles bookings and registrations, answers inquiries, and processes payments while coordinating with coaches and staff to ensure smooth scheduling and a welcoming atmosphere.