Front Desk Associate Tennis Facility

Tennis Central Corp; Potomac (MD); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Flexible schedule

Indoor season focus Oct–Apr

Job summary

Tennis Central Corp in Bethesda, MD is seeking a Front Desk Associate to manage the day-to-day customer experience at our indoor tennis facility. The role is ideal for someone who is organized, personable, and thrives in a fast-paced, client-facing environment.

You will greet members and guests, manage court bookings and program registrations, answer calls and emails, process payments, and coordinate with coaches and staff to ensure smooth scheduling.

Qualifications

• Excellent customer service and communication skills.
• Organized and detail-oriented.
• Able to multitask in a fast-paced environment.
• Reliable and punctual.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Manage court bookings, check-ins, and program registrations.
• Answer phone calls, emails, and general inquiries.
• Process payments and handle basic administrative tasks.
• Coordinate with coaches and staff to ensure smooth scheduling.
• Maintain a clean, organized, and professional front desk area.
• Assist with basic operational tasks as needed.

Skills

Strong customer service

Communication skills

Organized

Detail oriented

Reliable

Punctual

Job description

About Us

Tennis Central is a fast-growing tennis organization focused on delivering high-quality programs and a great member experience. Our front desk team plays a key role in creating a welcoming and professional environment for all players and families.

Location

• Whitley Park Tennis (Address:5450 Whitley Park Terrace, Bethesda, MD 20814)

Position Overview

We are looking for a Front Desk Associate to manage the day-to-day customer experience at our indoor tennis facility. This role is ideal for someone who is organized, personable, and thrives in a fast-paced, client-facing environment.

Key Responsibilities

• Greet members and guests in a friendly and professional manner
• Manage court bookings, check-ins, and program registrations
• Answer phone calls, emails, and general inquiries
• Process payments and handle basic administrative tasks
• Coordinate with coaches and staff to ensure smooth scheduling
• Maintain a clean, organized, and professional front desk area
• Assist with basic operational tasks as needed

Qualifications

• Strong customer service and communication skills
• Organized and detail-oriented
• Comfortable multitasking
• Reliable and punctual

Schedule & Availability

• Looking for a full-time or part-time job (hours of operation are 7am-11pm Monday to Friday)
• Flexible schedule depending on your availability
• Indoor season focus (October – April), with potential to continue year-round