Front Desk & Member Services (Part-Time) — Free Gym Access

Touchstone Climbing Inc.; San Francisco (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical FSA

Paid Time Off

Free Gym Membership

Flexible Work Schedule

Job summary

Touchstone Climbing Inc. in San Francisco is seeking engaged Front Desk Staff for Mission Cliffs. This part-time role greets climbers, answers questions, processes memberships, and supports daily operations in a fast-paced gym environment.

You will help maintain safety, manage check-ins and waivers, and contribute to a welcoming, inclusive community. Starting pay is $20.00/hour with benefits for part-time staff.

Qualifications

• Ability to work evenings and weekends.
• Passion for climbing and basic terminology.
• Friendly, calm, and customer-focused.
• Self-directed and proactive.
• Experience with POS software preferred but not required.
• CPR/First Aid certification is a plus.

Responsibilities

• Greet visitors, check waivers, and enforce gym policies.
• Answer calls and emails; manage front desk inquiries.
• Process memberships and online transactions.
• Sell merchandise in the retail shop.
• Maintain gym cleanliness and safety standards.

Skills

Customer service

Flexible availability

Climbing knowledge

Calm under pressure

Multitasking

Education

CPR/First Aid certification

Tools

POS systems

Computer skills

Job description

Touchstone Climbing Inc. in San Francisco is seeking engaged Front Desk Staff for Mission Cliffs. This part-time role greets climbers, answers questions, processes memberships, and supports daily operations in a fast-paced gym environment.

You will help maintain safety, manage check-ins and waivers, and contribute to a welcoming, inclusive community. Starting pay is $20.00/hour with benefits for part-time staff.