Climbing Gym Front Desk - Part-Time, Free Gym Access

Touchstone Climbing; San Francisco (CA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Free gym membership

Medical FSA

Paid time off

Flexible schedule

Job summary

Touchstone Climbing, a network of climbing gyms in California, is hiring Front Desk Staff at Mission Cliffs, San Francisco. This part-time role (up to 30 hours per week) offers starting pay of $21.00 per hour and includes benefits like a free gym membership and flexible scheduling.

Responsibilities include welcoming visitors, handling waivers, memberships, bookings, and inquiries while maintaining safety and a clean facility. Prior customer service experience is helpful.

Qualifications

• Flexible availability including evenings and weekends.
• Passion for climbing and knowledge of climbing terminology and safety practices.
• Friendly and calm when handling customer needs in varied situations.
• Self-directed and proactive; completes tasks without prompting.
• Comfortable with computers and point-of-sale systems.

Responsibilities

• Welcome visitors, check waivers, and enforce gym policies.
• Greet climbers, respond to calls and emails at the front desk.
• Process memberships and online transactions.
• Manage calendar reservations and receptionist tasks.
• Provide merchandise/gear guidance and uphold safety standards.

Skills

Customer service

POS systems

Multitasking

Climbing knowledge

Computer proficiency

Team player

Tools

POS software

Job description

Touchstone Climbing, a network of climbing gyms in California, is hiring Front Desk Staff at Mission Cliffs, San Francisco. This part-time role (up to 30 hours per week) offers starting pay of $21.00 per hour and includes benefits like a free gym membership and flexible scheduling.

Responsibilities include welcoming visitors, handling waivers, memberships, bookings, and inquiries while maintaining safety and a clean facility. Prior customer service experience is helpful.