Front Desk Host (PT) – Climbing Gym + Free Gym Membership

Touchstone Climbing Inc.; San Francisco (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Free Gym Membership

Medical FSA

Paid Time Off

Flexible Work Schedule

Job summary

Touchstone Climbing Inc. is seeking a friendly Front Desk Staff member for Dogpatch Boulders in San Francisco. This part-time role involves welcoming guests, processing memberships, and handling inquiries with a calm, customer‑focused approach.

As the heartbeat of the gym, you’ll ensure waivers, safety guidance, and smooth operations while promoting a inclusive climbing community. Paid time off, a free gym membership, and a flexible schedule are offered for eligible part-time staff.

Qualifications

• Flexible availability including evenings and weekends.
• Passion for climbing and safety knowledge.
• Ability to stay friendly and calm with customers.
• Comfortable using computers and POS systems.
• CPR and First Aid certification is a plus.

Responsibilities

• Greet visitors, collect waivers, and enforce gym policies.
• Answer calls and respond to emails at the front desk.
• Process memberships and online transactions.
• Manage calendar reservations.
• Address customer feedback professionally.
• Sell merchandise and climbing gear.
• Ensure climbing and gym safety standards are met.
• Maintain a clean gym and complete tasks.
• Support team and foster a positive environment.
• Potential future opportunities to work with community programs.

Skills

Flexible availability

Customer service

Calm under pressure

POS systems

Friendly demeanor

Tools

POS systems

Job description

Touchstone Climbing Inc. is seeking a friendly Front Desk Staff member for Dogpatch Boulders in San Francisco. This part-time role involves welcoming guests, processing memberships, and handling inquiries with a calm, customer‑focused approach.

As the heartbeat of the gym, you’ll ensure waivers, safety guidance, and smooth operations while promoting a inclusive climbing community. Paid time off, a free gym membership, and a flexible schedule are offered for eligible part-time staff.