Front Desk & Member Services Coordinator

Jetro Restaurant Depot; Urbandale (IA); On-site; USD 31,000 - 43,000; Full time

Job summary

Jetro Restaurant Depot in Urbandale, IA is seeking a Receptionist to handle general office support and clerical duties. You will answer incoming calls, direct calls to associates, greet visitors, and manage mail flow in a fast-paced store administration environment.

The role requires strong communication skills, attention to detail, and a customer-oriented mindset. Responsibilities include processing memberships, handling messages, and coordinating express mail services as part of daily

Qualifications

• High School Diploma or GED, OR any appropriate combination of education and experience.
• Ability to communicate effectively
• Commitment to company values and strong customer orientation.

Responsibilities

• Answers the telephone and directs the caller to the appropriate associate.
• Greets and directs visitors.
• Confirms membership, issues temporary membership cards, and occasionally process new memberships on computer.
• Takes and retrieves messages for various personnel.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Receives, sorts and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Receives returned merchandise and contacts department head for proper processing
• May also assist with other related clerical duties such as photocopying, faxing, filing and collating.
• Performs other work-related duties as required and assigned.

Skills

Ability to communicate effectively

Customer orientation

Education

High School Diploma or GED

Job description

Jetro Restaurant Depot in Urbandale, IA is seeking a Receptionist to handle general office support and clerical duties. You will answer incoming calls, direct calls to associates, greet visitors, and manage mail flow in a fast-paced store administration environment.

The role requires strong communication skills, attention to detail, and a customer-oriented mindset. Responsibilities include processing memberships, handling messages, and coordinating express mail services as part of daily