Front Desk & Member Services Associate – Flexible Growth

HOBART FITNESS LLC; Hobart (IN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Black Card Membership

Paid PTO

Health Insurance

Dental Insurance

Vision Insurance

401(k) Match

Team Culture

Flexible Scheduling

Career Growth

Incentives & Bonuses

Job summary

Hobart Fitness LLC in Hobart, IN is seeking Front Desk Team Members to greet members, sign up new members, and handle inquiries. You will check members in, give tours, and help with billing using our POS system.

We offer benefits including health coverage, 401(k) with employer match, paid PTO, and flexible scheduling. Must be 18+, CPR/AED certified or provided, and prior customer service experience is a plus.

Qualifications

• Positive and upbeat attitude with great customer service skills.
• Basic computer knowledge and attention to detail.
• Dependable and punctual.
• CPR/AED certified (otherwise, we will provide certification).
• Prior customer service experience is a plus.
• Must be 18 years or older.

Responsibilities

• Greet all members and guests to ensure a warm, welcoming environment.
• Check members in, give club tours, and sign-up new members.
• Answer phone calls and handle member inquiries professionally.
• Update member information and assist with billing or account changes.
• Process transactions using our Point-of-Sale system.
• Perform cleaning and sanitizing tasks to keep the club spotless.

Skills

Customer service

Attention to detail

Punctuality

Job description

Hobart Fitness LLC in Hobart, IN is seeking Front Desk Team Members to greet members, sign up new members, and handle inquiries. You will check members in, give tours, and help with billing using our POS system.

We offer benefits including health coverage, 401(k) with employer match, paid PTO, and flexible scheduling. Must be 18+, CPR/AED certified or provided, and prior customer service experience is a plus.