Front Desk & Member Services Associate

Taymax Group; Woodland (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Taymax Group, LP is a multi-unit Planet Fitness franchisee seeking a Member Services Representative in Woodland, CA to provide a superior level of customer service to members, prospective members and guests. As part of the team you will greet people, check members in, take tours for prospective members, sign up new members with rate and payment calculations, and help keep the club neat and welcoming.

This role emphasizes punctuality, reliability and a positive, fitness-focused attitude, with

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are a must.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle front desk activities including answering phones and assisting callers.
• Check members into the system and sign up new members with rate and payment calculations.
• Assist the Club Manager and maintain club neatness and cleanliness.
• Respond to member questions and concerns in a timely and professional manner.

Skills

Customer service

Basic computer skills

Teamwork

Punctuality

Education

High School diploma/GED

Tools

Point-of-sale system

Job description

Taymax Group, LP is a multi-unit Planet Fitness franchisee seeking a Member Services Representative in Woodland, CA to provide a superior level of customer service to members, prospective members and guests. As part of the team you will greet people, check members in, take tours for prospective members, sign up new members with rate and payment calculations, and help keep the club neat and welcoming.

This role emphasizes punctuality, reliability and a positive, fitness-focused attitude, with