Front Desk & Member Services Associate

Young Men’s Christian Association of Greater Montgomery; Enterprise (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

YMCA Membership

Program Discounts

Employer Funded Retirement Plan

403B Retirement Savings Account

Professional Development Opportunities

Job summary

The Young Men’s Christian Association of Greater Montgomery in Enterprise, AL, is seeking a Member Service Staff member. This role involves welcoming members and guests, answering calls, and providing essential information regarding policies and programs.

Key duties include handling member concerns, managing sign-ups and payments accurately, and maintaining a professional appearance while embodying YMCA's Christian principles.

Qualifications

• Must be at least 18 years old.
• Basic use and knowledge of computers.
• Certification in CPR/AED required within 30 days of employment.

Responsibilities

• Greet members and visitors positively and professionally.
• Handle and solve member concerns.
• Answer the telephone promptly and courteously.
• Manage member sign-ups and program registrations correctly.
• Be accountable for money collected during shifts.
• Maintain clean and professional appearance.

Skills

Customer service skills

Multi-tasking

Basic computer skills

Education

High school diploma or GED

Job description

The Young Men’s Christian Association of Greater Montgomery in Enterprise, AL, is seeking a Member Service Staff member. This role involves welcoming members and guests, answering calls, and providing essential information regarding policies and programs.

Key duties include handling member concerns, managing sign-ups and payments accurately, and maintaining a professional appearance while embodying YMCA's Christian principles.