Front Desk & Member Experience Specialist - Part Time

Planet Fitness; San Juan (PR); On-site; USD 14,000 - 21,000; Part time

Job summary

Planet Fitness in San Juan, PR is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering friendly service while keeping the club clean and organized. You will handle front desk tasks, greet people, check memberships, and help with basic gym services.

The role requires strong communication, a positive attitude, and the ability to multitask in a fast-paced environment, including evenings and weekends.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent

Responsibilities

• Greeting members and guests in a friendly, professional manner.
• Assist members with inquiries about memberships, gym services, and policies.
• Check-in members and handle basic billing/renewals at the front desk.
• Maintain a tidy, well-presented front desk and surrounding area.
• Promote membership sign-ups and additional services.
• Collaborate with team to keep the club clean, safe, and welcoming.

Skills

Customer service

Communication

Multitasking

Basic computer skills

Education

High school diploma

Job description

Planet Fitness in San Juan, PR is seeking a Front Desk Associate to be the first point of contact for members and guests, delivering friendly service while keeping the club clean and organized. You will handle front desk tasks, greet people, check memberships, and help with basic gym services.

The role requires strong communication, a positive attitude, and the ability to multitask in a fast-paced environment, including evenings and weekends.