Front Desk & Member Experience Specialist

The Edge Fitness Clubs LLC; Derby (CT); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Free gym

Health benefits

Education reimbursement

Career advancement

Paid time off

Job summary

Edge Fitness, LLC in Derby, CT is seeking an energetic team member to welcome and assist members, promoting a positive, high-energy experience. You will greet members, answer membership questions, and help drive a culture of exceptional service and “Changing Lives.”

The role emphasizes teamwork with the Front Desk and facilities staff, with clear opportunities for career growth and advancement within a supportive, growth-focused environment.

Qualifications

• Customer service oriented with a friendly demeanor.
• Ability to meet monthly sales targets.
• Energetic and flexible in a fast-paced environment.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
• Serve our members quickly and professionally to create positive, trustworthy relationships focused on “Changing Lives”.
• Help our members with membership questions and concerns with compassion and commitment to promote a “Raving Fan” member experience!
• Team up with our Facilities Department to keep our club looking and operating “Grand Opening Ready”.

Skills

Customer Service Orientation

Product Knowledge

Results Orientation

Job description

Edge Fitness, LLC in Derby, CT is seeking an energetic team member to welcome and assist members, promoting a positive, high-energy experience. You will greet members, answer membership questions, and help drive a culture of exceptional service and “Changing Lives.”

The role emphasizes teamwork with the Front Desk and facilities staff, with clear opportunities for career growth and advancement within a supportive, growth-focused environment.