Front Desk & Member Experience Specialist

The Edge Fitness Clubs LLC

Warrington Township (Bucks County)

On-site

USD 42,000 - 55,000

Full time

6 days ago

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Benefits offered by this job

Free gym membership

Tiered Health Benefits

Education Reimbursement

Career Advancement

PTO & Paid Holidays

401K + Life Insurance + LTD + EAP

Job summary

The Edge Fitness Clubs LLC is hiring in Warrington Township, PA to join a team focused on delivering a premier member experience. You will welcome members warmly, greet them with energy, and assist with membership questions while upholding the brand’s service standards and commitment to changing lives.

Successful applicants bring high energy, a passion for fitness, and a team-oriented mindset to meet monthly targets and support ongoing club growth and member satisfaction.

Qualifications

Experience delivering outstanding customer service in a fast-paced environment.
Ability to convey product knowledge and program benefits clearly.
Demonstrated results-oriented attitude with a can-do approach.

Responsibilities

Welcome and nurture the member experience with friendliness at the core of every interaction.
Greet members in a friendly, engaging and energetic way from start to finish of your shift.
Serve members quickly and professionally to build trust and lasting relationships.
Assist members with membership questions and concerns with compassion and commitment.
Collaborate with the Front Desk and Facilities teams to keep the club welcoming and operational.

Skills

Customer Service

Product Knowledge

Results Orientation

Job description

Successful applicants bring high energy, a passion for fitness, and a team-oriented mindset to meet monthly targets and support ongoing club growth and member satisfaction.

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