Front Desk & Member Experience Specialist

US Fitness; Frederick (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Complimentary membership

Training discounts

Referral bonus

Certification program

Full benefits package

Job summary

US Fitness in Frederick, MD is seeking a friendly Front Desk Associate to welcome members, answer questions, and set a motivating tone from the moment someone walks in.

You will manage check-ins, handle calls, and sales transactions, while supporting club programs and keeping the lobby organized. This role offers a path toward future fitness careers such as Personal Trainer or Membership Manager.

Qualifications

• Greet and assist members with a friendly, professional demeanor.
• Able to communicate clearly with members and staff.
• Maintain an organized, efficient front desk and lobby area.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Friendly attitude

Communication

Organized multitasking

Cash handling

CPR/AED certification

Tools

POS system

Job description

US Fitness in Frederick, MD is seeking a friendly Front Desk Associate to welcome members, answer questions, and set a motivating tone from the moment someone walks in.

You will manage check-ins, handle calls, and sales transactions, while supporting club programs and keeping the lobby organized. This role offers a path toward future fitness careers such as Personal Trainer or Membership Manager.