Front Desk Associate

US Fitness; Fairfax (VA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Complimentary club membership

Discounts on training and apparel

Employee referral bonus

In-house Certification + CE

Full-time benefits: medical/dental/vis

Job summary

US Fitness is seeking an energetic Front Desk Associate to greet members, check in guests, and set a welcoming tone for every visit. You’ll foster a friendly, professional environment from the moment someone walks in, helping create a motivating gym experience.

In this role you will handle calls, answer questions, manage transactions, maintain a tidy lobby, and support club programs and member engagement while building a path toward future opportunities in fitness careers.

Qualifications

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness with future opportunities.
• Basic computer and cash-handling skills.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Friendly attitude

Strong communication

Organized

Multitask in fast-paced setting

Basic computer skills

Cash-handling

CPR/AED certification (within 30 days)

Education

CPR/AED certification

Tools

POS system experience

Basic computer skills

Job description

We're looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in.

What You'll Do:

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

What We're Looking For:

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness-future opportunities as a Personal Trainer, Membership Manager, and more.
• Basic computer and cash-handling skills.
• CPR/AED certification (or willingness to obtain within 30 days).

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities