Front Desk Associate

US Fitness; Rockville (MD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Complimentary club membership

Discounts on training and programs

Employee referral bonus

In-house Certification + Continuing Ed

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

US Fitness is seeking a friendly Front Desk Associate to welcome members and guests, answer questions, and deliver an energetic fitness experience. You set the tone from the moment someone walks in, greet and check in visitors, and assist with transactions with a smile.

Responsibilities include keeping the front desk tidy, supporting club programs, and engaging members to boost overall experience. A CPR/AED certification is preferred or obtainable within 30 days on the job.

Qualifications

• Outgoing, energetic demeanor with strong communication.
• Ability to greet and assist members in a club environment.
• Willingness to obtain CPR/AED within 30 days.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Customer service

Communication

Multitasking

Friendly demeanor

Cash handling

CPR certification

Job description

We're looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in.

What You'll Do:

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

What We're Looking For:

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness-future opportunities as a Personal Trainer, Membership Manager, and more.
• Basic computer and cash-handling skills.
• CPR/AED certification (or willingness to obtain within 30 days).

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities