Fitness Front Desk & Member Experience Associate

US Fitness; Fairfax (VA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Complimentary club membership

Discounts on training and apparel

Employee referral bonus

In-house Certification + CE

Full-time benefits: medical/dental/vis

Job summary

US Fitness is seeking an energetic Front Desk Associate to greet members, check in guests, and set a welcoming tone for every visit. You’ll foster a friendly, professional environment from the moment someone walks in, helping create a motivating gym experience.

In this role you will handle calls, answer questions, manage transactions, maintain a tidy lobby, and support club programs and member engagement while building a path toward future opportunities in fitness careers.

Qualifications

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness with future opportunities.
• Basic computer and cash-handling skills.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Friendly attitude

Strong communication

Organized

Multitask in fast-paced setting

Basic computer skills

Cash-handling

CPR/AED certification (within 30 days)

Education

CPR/AED certification

Tools

POS system experience

Basic computer skills

Job description

US Fitness is seeking an energetic Front Desk Associate to greet members, check in guests, and set a welcoming tone for every visit. You’ll foster a friendly, professional environment from the moment someone walks in, helping create a motivating gym experience.

In this role you will handle calls, answer questions, manage transactions, maintain a tidy lobby, and support club programs and member engagement while building a path toward future opportunities in fitness careers.