Front Desk & Member Experience Lead | Flexible Schedule

Premier Martial Arts of Lexington; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Free adult membership

Job summary

Premier Martial Arts of Lexington is seeking a front desk professional to drive appointment setting and member engagement. You will operate the front desk, use the POS system, and engage with families and prospects to grow membership.

Ideal candidates enjoy working with kids and families, communicate via phone/text/email, and are eager to support instructors and studio marketing efforts. A positive, service-oriented mindset is essential.

Qualifications

• Excellent communication with kids and families
• Comfortable talking with members/prospects via phone/text/email
• Desire to serve others and empower people

Responsibilities

• Lead Calling/Appointment Setting
• Running Point of Sale Software
• Networking with parents and members to build relationships
• Assist with social and marketing activities
• Keep front area organized and presentable
• Help instructors with class if needed

Skills

Communication skills

People engagement

Service mindset

Job description

Premier Martial Arts of Lexington is seeking a front desk professional to drive appointment setting and member engagement. You will operate the front desk, use the POS system, and engage with families and prospects to grow membership.

Ideal candidates enjoy working with kids and families, communicate via phone/text/email, and are eager to support instructors and studio marketing efforts. A positive, service-oriented mindset is essential.