Front Desk & Member Experience Associate

Crunch Fitness - Undefeated Tribe; Tulsa (OK); On-site; USD 16,531 - 19,286; Full time

Benefits offered by this job

PTO

Subsidized health insurance coverage for full-time positions

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe seeks a Member Services Representative who provides exceptional customer service, engages with club members and staff, and supports the overall mission of enriching lives through fitness. The role includes responsibilities such as member check-ins, membership sales, and maintaining a welcoming environment. Candidates should have strong communication skills, a customer service background, and a high school diploma or GED to thrive in this entry-level, flexible position.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Ability to communicate effectively with proficiency in reading and writing.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greets members & guests with enthusiasm and maintains a hospitable environment.
• Assists with membership, retail, and tanning product sales.
• Checks in all members and guests, resolving check-in issues.

Skills

Customer Service Orientation

Communication Skills

Education

High School Diploma or GED

Job description

Crunch Fitness - Undefeated Tribe seeks a Member Services Representative who provides exceptional customer service, engages with club members and staff, and supports the overall mission of enriching lives through fitness. The role includes responsibilities such as member check-ins, membership sales, and maintaining a welcoming environment. Candidates should have strong communication skills, a customer service background, and a high school diploma or GED to thrive in this entry-level, flexible position.