Front Desk & Member Experience Associate

The New Orleans Jewish Community Center; New Orleans (LA); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Complimentary Fitness Membership

401K Contributions

EAP Assistance

Job summary

The New Orleans Jewish Community Center is seeking a Welcome Desk Associate to deliver a warm, professional welcome and assist members with check-in and basic app/website tasks. You will help guests, process transactions, and support front-desk operations in a fast-paced, friendly environment.

Shifts cover Sundays and weekdays, with evenings and weekends required. Familiarity with MS Office, strong customer service skills, and the ability to multitask are essential for success at NOJCC.

Qualifications

• Bright, friendly, and welcoming demeanor with guests and members.
• Experience in customer service or hospitality is preferred.
• Proficient with MS Office and basic computer skills.

Responsibilities

• Greet and check in members and guests at the welcome desk.
• Assist members with the NOJCC app and website.
• Answer phones and route calls; maintain a neat, well-stocked front desk.
• Support cross-selling of NOJCC programs and services.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Typing

Time management

Detail-oriented

Reliability

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office Suite

Microsoft Word

Excel

Outlook

Google Meet

Membership database

Job description

The New Orleans Jewish Community Center is seeking a Welcome Desk Associate to deliver a warm, professional welcome and assist members with check-in and basic app/website tasks. You will help guests, process transactions, and support front-desk operations in a fast-paced, friendly environment.

Shifts cover Sundays and weekdays, with evenings and weekends required. Familiarity with MS Office, strong customer service skills, and the ability to multitask are essential for success at NOJCC.