Welcoming Front Desk & Member Engagement Associate

Asheville Jewish Community Center; Asheville (NC); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid holidays

Counseling via EAP

Aquatics center membership

80-year community service

Job summary

The Asheville Jewish Community Center is seeking a part-time Receptionist to manage the main reception desk, connect members to programs, and maintain security and a welcoming atmosphere. This role emphasizes excellent customer service, adherence to security protocols, and active engagement with community members.

You will cross-sell programs, answer calls, monitor the lobby, and ensure a tidy, secure front desk. This position offers diverse interactions within a long-standing community hub.

Qualifications

• High School Diploma or equivalent preferred.
• Ability to lift and move packages up to 40lbs and sit for prolonged periods of time.

Responsibilities

• Coordinate welcome activities for Asheville Jewish Community; prepare newcomer packets and provide information about Jewish Asheville to newcomers.
• Actively cross-sell JCC programs and services (preschool, camp, afterschool, aquatics, adults, volunteer opportunities, fundraising events).
• Answer incoming phone calls promptly, warmly, and helpfully; route messages appropriately.
• Visually monitor front door ingress/egress; warmly welcome members and families, assess visitors, and deny access to anyone of concern.
• Keep the main lobby and reception desk neat and clutter-free.

Skills

Customer service

Cross-selling

Communication

Education

High School Diploma or equivalent

Job description

The Asheville Jewish Community Center is seeking a part-time Receptionist to manage the main reception desk, connect members to programs, and maintain security and a welcoming atmosphere. This role emphasizes excellent customer service, adherence to security protocols, and active engagement with community members.

You will cross-sell programs, answer calls, monitor the lobby, and ensure a tidy, secure front desk. This position offers diverse interactions within a long-standing community hub.