Front Desk & Member Experience Associate

Chuze Fitness; National City (CA); Hybrid; USD 25,000 - 26,000; Full time

Benefits offered by this job

Free MAX Chuze Fitness membership

401k

Discounts on retail and Chuze Blends

Free First Aid/CPR certification

Job summary

Chuze Fitness in National City, CA is seeking a friendly Team Member to welcome members, provide information on memberships and programs, and keep the club sparkling and organized. You’ll greet guests, assist with sign-ups, tours, and front desk tasks while delivering warm hospitality and clear communication.

The role offers a dynamic work environment with opportunities for growth, a free MAX Chuze Fitness membership, a 401(k), and discounts on retail and blends.

Qualifications

• Excellent customer service, communication, and interpersonal skills.
• Team-based mindset with the ability to receive and deliver feedback.
• Strong attention to detail and multitasking abilities.
• Ability to work varied hours, weekends, and opening/closing shifts.

Responsibilities

• Provide a welcoming experience for every member and guest by sharing information about memberships, programs, amenities, equipment, and club tours.
• Ensure the club looks its best by completing daily cleaning tasks and maintaining a clean, inviting space.
• Support front desk operations with memberships, retail, check-ins, and phone inquiries.
• Answer questions about accounts, billing, and services, coordinating with leadership as needed.
• Prepare and serve smoothies where applicable (Chuze Blends).
• Support Kids Club operations and foster a family-friendly environment.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Teamwork

Phone etiquette

Attention to detail

Education

High school diploma or equivalent

Job description

Chuze Fitness in National City, CA is seeking a friendly Team Member to welcome members, provide information on memberships and programs, and keep the club sparkling and organized. You’ll greet guests, assist with sign-ups, tours, and front desk tasks while delivering warm hospitality and clear communication.

The role offers a dynamic work environment with opportunities for growth, a free MAX Chuze Fitness membership, a 401(k), and discounts on retail and blends.