Front Desk & Member Concierge - Fitness Center

- EXOS Human Capital; Chicago (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

health insurance

life and disability benefits

401(k) plan

paid time off

variety of part time benefits (subject

eligibility requirements)

Job summary

EXOS is seeking a Front Desk Associate in Chicago, IL to deliver high-quality member services, greet guests, assist with enrollment, and support daily front desk operations.

You will collaborate with the manager on payroll coordination, generate membership reports, and help maintain locker/towel inventories while keeping the facility clean and welcoming. Strong organizational and communication skills are essential.

Qualifications

• Minimum of a High School diploma obtained
• Strong organizational skills and customer-service oriented approach
• Knowledge of Google applications and Microsoft Office applications
• Highly developed written and verbal communication skills

Responsibilities

• Greet and welcome new fitness center members, assist with membership enrollment and front desk operations
• Coordinate with Manager to ensure accurate payroll
• Assist and provide information for financial tracking reports
• Assist and maintain accurate tracking of locker and towel service program and inventory items
• Assist with accurate fitness center membership reports and complete monthly membership audits
• Respond to Member's concerns, suggestions and complaints in a timely, professional and consistent manner
• Assist with keeping the fitness centers well stocked and clean
• Other duties as needed

Skills

Organizational skills

Customer service

Google Apps

Microsoft Office

Communication skills

Education

High School diploma

Job description

EXOS is seeking a Front Desk Associate in Chicago, IL to deliver high-quality member services, greet guests, assist with enrollment, and support daily front desk operations.

You will collaborate with the manager on payroll coordination, generate membership reports, and help maintain locker/towel inventories while keeping the facility clean and welcoming. Strong organizational and communication skills are essential.