Front Desk & Medical Records Assistant

AdventHealth; Asheville (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Asheville, NC is seeking a friendly, patient-facing team member for our Day shift. This full-time role handles front-desk responsibilities, greets patients, answers calls, and ensures smooth daily operations at 333 Gashes Creek Rd.

Requirements include a high school diploma and 1+ years of related experience preferred. Benefits start day one and include health, retirement, parental leave, and career development opportunities.

Qualifications

• High school diploma or equivalent required.
• 1+ years related experience preferred.
• Good communication and customer-service skills.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greeting and directing patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients.
• Answers the telephone and handles calls promptly with documentation.

Skills

Customer service

Phone etiquette

Organizational skills

Education

High school diploma or equivalent

Job description

AdventHealth in Asheville, NC is seeking a friendly, patient-facing team member for our Day shift. This full-time role handles front-desk responsibilities, greets patients, answers calls, and ensures smooth daily operations at 333 Gashes Creek Rd.

Requirements include a high school diploma and 1+ years of related experience preferred. Benefits start day one and include health, retirement, parental leave, and career development opportunities.