Front Desk Medical Concierge

Valet Park of America; Holyoke (MA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health/Dental insurance

401k after one year

Job summary

Valet Park of America is seeking a friendly Front Desk Medical Concierge for a part-time position at a Holyoke medical facility. The role involves greeting patients and visitors, screening questions, and guiding them to appropriate areas. Weekend shifts are required, with schedules including Monday-Wednesday-Friday 1pm–11pm and weekend coverage.

Pay starts at $17.00 per hour. Benefits include paid sick/vacation time, health/dental insurance for full-time after 90 days (50/50), and a 401k after

Qualifications

• Customer service experience is required.
• Must be able to greet patients, visitors and staff warmly.
• Weekend availability is required; at least one weekend shift per schedule.

Responsibilities

• Greet all incoming patients, visitors, and staff with a warm welcome.
• Ask screening questions to ensure safety.
• Provide directions to hospital facilities, referencing a directory.
• Call for interpreter services as needed.
• Lobby tasks including cleaning, organizing, and basic operations.
• Answer incoming calls and book transportation services as needed.
• Be an outstanding first and last impression for every visitor.

Skills

Customer service

Greeting guests

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Medical Concierge

Part-time Regular Holyoke, MA, Holyoke, MA, US

12 days ago Requisition ID: 2197

Salary Range: $17.00 To $17.00 Hourly

Concierge – We are seeking a friendly, outgoing, upbeat greeter to work at a medical facility in the Holyoke, MA area

Shifts are Seven days a week. The current need is Monday -Wednesday - Friday 1pm to 11pm and Saturday 6:45am - 2pm or 1:45pm - 9pm. All applicants are required to work at least 1 weekend shift.

Duties will include, but are not limited to:

Greet all incoming patients, visitors, and staff with a warm welcome

Ask screening questions to ensure safety

Provide Directions to Hospital Facilities, referencing a directory

Call for interpreter services as needed

Lobby Tasks (Cleaning, Organizing, and Basic operations)

Answer incoming calls and Book transportation services as needed

Be an outstanding first and last impression for every visitor

Customer service experience and good references from previous employers will be required. A neat appearance and outstanding attitude will be required. You must be prepared to come to work with a smile and a good attitude each shift.

$17.00 base pay to start. Paid sick/vacation time available, Health/Dental insurance available for FT after 90 days (50/50 split), 401k available after one year.

Questions? Please contact Human Resources at 877-455-5552. If this posting is still listed, we are still taking applications. Please call with questions only.

Please note:

* All employees are hired on a 30-day trial period. If during that time the employee does not perform their duties to the satisfaction of management, they can be terminated without cause

* VPA is an Equal Opportunity Employer

* Management will make all final decisions regarding employment offers