Front Desk Med Spa Receptionist

Princeton Medspa Partners LLC; Tucson (AZ); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Generous PTO and Holiday Pay

Employee discounts

Growth opportunities

Friendly team atmosphere

Job summary

Greenspring Medical Aesthetics in Tucson is seeking a friendly, professional Front Desk Receptionist to greet clients, schedule appointments, manage calls, and support day-to-day spa operations. As the first point of contact, you will process payments, assist with product inquiries, maintain accurate records, and collaborate with medical staff to ensure a welcoming, efficient guest experience.

This full-time role typically runs Monday–Friday, with occasional Saturdays to accommodate business

Qualifications

• Previous experience in customer service or front desk operations, ideally in a medical or spa environment.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional appearance and demeanor.
• Familiarity with booking software and point-of-sale systems is a plus.
• Excellent attention to detail and organizational skills.
• Knowledge of beauty or wellness services is a plus.
• Ability to maintain client confidentiality and adhere to HIPAA regulations.

Responsibilities

• Greet clients upon arrival and check in, ensuring a welcoming experience.
• Answer phone calls, emails, and online inquiries; schedule and reschedule appointments.
• Manage client intake forms, update databases, and maintain organized records.
• Process payments, handle cash transactions, and ensure accurate billing for services and products.
• Assist clients with inquiries about retail products and promote special offers or packages.
• Maintain a clean, tidy front desk and waiting area with necessary supplies.
• Collaborate with medical professionals to ensure clients receive the best service and communicate needs to the team.

Skills

Customer service

Front desk operations

Communication

Multitasking

Attention to detail

HIPAA compliance

Booking software

POS systems

Tools

Booking software

Point of Sale systems

Job description

About Us

At Greenspring Medical Aesthetics, we believe confidence begins with how you feel in your own skin.

About Us

At Greenspring Medical Aesthetics, we believe confidence begins with how you feel in your own skin. Greenspring Medical Aesthetics hasserved the Tucson community for nearly three decades with advanced, non-surgical aesthetic treatments that prioritize safety, natural-looking results, and personalized care.Whether you’re seeking subtle refinement or dramatic transformation, our expert team is here to support your journey—every step of the way!

Job Overview

We are looking for a friendly, professional, and detail-oriented full-time Front Desk Receptionist to join our dynamic team at Greenspring Medical Aesthetics. As the first point of contact for clients, you will play an integral role in providing exceptional customer service and supporting the day-to-day operations of the spa. You will greet clients, schedule appointments, manage phone calls, and assist with various administrative tasks to ensure a smooth and welcoming experience for our guests.

*This position is primarily Monday- Friday with an occasional Saturday as needed*

Key Responsibilities

• Client Relations: Greet clients upon arrival, check in, and ensure they feel comfortable and welcome. Provide them with any necessary forms or information about their upcoming treatments.
• Appointment Scheduling: Answer phone calls, emails, and online inquiries, assist clients in booking appointments, and handle rescheduling or cancellations as needed.
• Administrative Support: Manage client intake forms, update databases, and maintain organized records of client information and appointment history.
• Point of Sale: Process payments, handle cash transactions, and ensure accurate billing for services and products.
• Product Sales: Assist clients with inquiries about retail products and promote special offers or packages to enhance their experience.
• MedSpa Environment: Ensure the front desk and waiting area are clean, tidy, and stocked with necessary supplies.
• Collaboration: Work closely with medical professionals to ensure clients receive the best service. Communicate treatment updates and client needs to the appropriate team members.

Qualifications

• Previous experience in customer service or front desk operations, ideally in a medical or spa environment.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional appearance and demeanor.
• Familiarity with booking software and point-of-sale systems is a plus.
• Excellent attention to detail and organizational skills.
• Knowledge of beauty or wellness services is a plus.
• Ability to maintain client confidentiality and adhere to HIPAA regulations.

Benefits

• Medical, Dental, Vision, and Generous PTO and Holiday Pay.
• Employee discounts on services and products
• Opportunity to grow in a thriving med spa environment
• Friendly and supportive team atmosphere

Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.