Front Desk Manager - Warm, Polished Patient Care

Podiatry Office; Arnold (MD); On-site; USD 26,000 - 29,000; Full time

Job summary

Podiatry Office in Arnold, MD seeks a warm, polished Front Desk Receptionist to greet patients and support a one-doctor family practice. You will handle check-ins, scheduling, and payments with a friendly, professional demeanor.

Ideal candidates have solid computer skills, basic insurance billing knowledge, excellent organizational talent, and compassionate communication with patients of all ages. This role values teamwork, reliability, and a positive attitude in a busy, small-office environment.

Qualifications

• Strong computer skills required.
• Basic knowledge of insurance billing and verification.
• Ability to multitask in a busy, small-office environment.
• Excellent organizational skills are a must.
• Exceptional phone manners and compassionate patient communication.

Responsibilities

• Answer a two-line phone system promptly and professionally.
• Check patients in and out using the computer scheduling system.
• Schedule and confirm appointments, manage cancellations and rescheduling.
• Collect daily co-pays and general fees; handle basic cash and card transactions.
• Maintain patient files and assist with office organization.
• Escort patients to treatment rooms and assist clinical staff.
• Provide a warm, respectful presence.

Skills

Computer skills

Phone etiquette

Organizational skills

Patient interaction

Scheduling software

Tools

Scheduling software

Job description

Podiatry Office in Arnold, MD seeks a warm, polished Front Desk Receptionist to greet patients and support a one-doctor family practice. You will handle check-ins, scheduling, and payments with a friendly, professional demeanor.

Ideal candidates have solid computer skills, basic insurance billing knowledge, excellent organizational talent, and compassionate communication with patients of all ages. This role values teamwork, reliability, and a positive attitude in a busy, small-office environment.