Receptionist/Front Desk Manager

Podiatry Office; Arnold (MD); On-site; USD 26,000 - 29,000; Full time

Job summary

Podiatry Office in Arnold, MD seeks a warm, polished Front Desk Receptionist to greet patients and support a one-doctor family practice. You will handle check-ins, scheduling, and payments with a friendly, professional demeanor.

Ideal candidates have solid computer skills, basic insurance billing knowledge, excellent organizational talent, and compassionate communication with patients of all ages. This role values teamwork, reliability, and a positive attitude in a busy, small-office environment.

Qualifications

• Strong computer skills required.
• Basic knowledge of insurance billing and verification.
• Ability to multitask in a busy, small-office environment.
• Excellent organizational skills are a must.
• Exceptional phone manners and compassionate patient communication.

Responsibilities

• Answer a two-line phone system promptly and professionally.
• Check patients in and out using the computer scheduling system.
• Schedule and confirm appointments, manage cancellations and rescheduling.
• Collect daily co-pays and general fees; handle basic cash and card transactions.
• Maintain patient files and assist with office organization.
• Escort patients to treatment rooms and assist clinical staff.
• Provide a warm, respectful presence.

Skills

Computer skills

Phone etiquette

Organizational skills

Patient interaction

Scheduling software

Tools

Scheduling software

Job description

Front Desk Receptionist — Warm, Polished, Friendly

Join our established family practice as the welcoming face of our office. We are a one-doctor practice with a 32-year history of caring for our community and we are looking for a polished, friendly front desk person who can make every patient feel comfortable from the moment they arrive. The reception area is the first point of contact and plays a vital role in shaping the patient experience.

Key Responsibilities:

• Answer a two-line phone system promptly and professionally.
• Check patients in and out efficiently using our computer scheduling system.
• Schedule and confirm appointments, manage cancellations and rescheduling.
• Collect daily co-pays and general fees for services; handle basic cash and card transactions.
• Maintain accurate patient files and assist with general office filing and organization.
• Escort patients to treatment rooms as needed and assist clinical staff.
• Provide a warm, respectful, and cheerful presence — smile, kindness, and a touch of laughter encouraged.

Requirements: Strong computer skills are essential. Basic knowledge of insurance billing and verification is required. The ideal candidate must be able to multitask in a busy, small-office environment and maintain excellent organizational skills. Exceptional phone manners and the ability to communicate compassionately with patients of all ages are a must.

This is a family-oriented, busy practice where teamwork and gentle care are valued. We welcome applications from those returning to the workforce, including retirees looking for a rewarding role. If you feel you bring kindness, professionalism, and a genuine interest in patient comfort.

Salary/Compensation: $19.00 - $21.00 per hour