Front Desk Manager: Guest Experience & Team Leader

Remington Hospitality; Logan (UT); On-site; USD 45,000 - 60,000; Full time

Job summary

Remington Hospitality in Logan, Utah is seeking a dedicated Front Office Manager to oversee all front desk operations. You will train associates, develop schedules, resolve conflicts, and work closely with every department to drive guest satisfaction.

This full-time role requires weekend and night shifts as needed. You will promote Bonvoy enrollments and support the AGM while setting the example for team excellence and a warm, welcoming guest experience.

Qualifications

• Experience in hospitality front desk operations.
• Ability to train staff and manage schedules.
• Focus on guest satisfaction and loyalty programs.

Responsibilities

• Oversee all front desk operations.
• Train associates and develop schedules.
• Resolve conflicts and drive guest scores.
• Promote Bonvoy enrollments across guests.
• Coordinate with AGM and other departments.

Skills

Front desk management

Staff training

Scheduling

Guest satisfaction

Bonvoy enrollments

Conflict resolution

Job description

Remington Hospitality in Logan, Utah is seeking a dedicated Front Office Manager to oversee all front desk operations. You will train associates, develop schedules, resolve conflicts, and work closely with every department to drive guest satisfaction.

This full-time role requires weekend and night shifts as needed. You will promote Bonvoy enrollments and support the AGM while setting the example for team excellence and a warm, welcoming guest experience.