Front Desk Manager

Remington Hospitality; Logan (UT); On-site; USD 45,000 - 60,000; Full time

Job summary

Remington Hospitality in Logan, Utah is seeking a dedicated Front Office Manager to oversee all front desk operations. You will train associates, develop schedules, resolve conflicts, and work closely with every department to drive guest satisfaction.

This full-time role requires weekend and night shifts as needed. You will promote Bonvoy enrollments and support the AGM while setting the example for team excellence and a warm, welcoming guest experience.

Qualifications

• Experience in hospitality front desk operations.
• Ability to train staff and manage schedules.
• Focus on guest satisfaction and loyalty programs.

Responsibilities

• Oversee all front desk operations.
• Train associates and develop schedules.
• Resolve conflicts and drive guest scores.
• Promote Bonvoy enrollments across guests.
• Coordinate with AGM and other departments.

Skills

Front desk management

Staff training

Scheduling

Guest satisfaction

Bonvoy enrollments

Conflict resolution

Job description

We are looking for a hard working and motivated individual with a desire to serve our guests and associates like family. As the Front Office Manager you will be in charge of all front desk operations, including, but not limited too; training associates, developing schedules, conflict resolution, driving guest scores, promoting Bonvoy enrollments, supporting AGM and working closely with each department, etc. This position requires full time hours, weekends, and night shifts as needed. Reliability and a willingness to cover shifts, sometimes at a moments notice is required.

We are looking for an outgoing individual who is willing to put in the work and effort to help our team succeed and grow as individuals and as a company. Setting the example for associates to be their best and creating a warm and welcoming environment for everyone is our top priority. We are expecting these same priorities from out Front Desk Manager.